Outreach Services

BWA’s outreach work is organised on an area basis.

Reading – Crossing Bridges

A ‘one stop’ shop based in the town centre for victims of domestic abuse providing an accessible safe venue for victims to ‘drop in’ or attend appointments providing:

  • Face to face support
  • Immediate access when a victim decides to seek help
  • A weekly free legal surgery
  • Referrals to BWA and external support services
  • Child Protection and Children’s Services assistance
  • DIY injunctions

Referrals come from a variety of sources including self-referrals. Clients are offered up to 6 outreach appointments, with a referral to Choices discussed at the first or second appointment. This new, more structured approach to outreach appointments enables Crossing Bridges to handle more clients and provides a better service. Some clients need more support, especially in the initial crisis stages. People requiring more intensive support are identified by outreach staff and agreed by the team. The object is to get the individual to a more stable point where such a high level of intervention is no longer necessary. This approach has enabled staff to achieve a higher level of ownership of more complex cases.

Crossing Bridges is funded through a grant from Reading Borough Council.

Wokingham and Bracknell Outreach

BWA looks forward to being able to ‘roll out’ projects similar to Crossing Bridges in other Local Authority areas. Similar services are currently provided through outreach workers in Bracknell and Wokingham.

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