Our trained Outreach workers or Independent Domestic Violence Advocates (IDVAs) provide domestic abuse support and advocacy in the community.
This support is focused on your needs and we will work with you to devise a personal safety and support plan based on a full assessment of risks.
Outreach/IDVA support offers a combination of practical support and emotional support.
How long you access Outreach/IDVA support depends on when your practical support needs have been met.
Once your Outreach /IDVA worker has helped with practical support, we will discuss how you can access ongoing emotional support through BWA group work or other external services, such as counselling.
Outreach/IDVA support can provide general information about a range of areas linked to your safety and wellbeing.
Whilst BWA may not provide these services directly, we will make sure you know your options.
We can refer you to services for support in relation to:
- Housing, refuge and home security
- Information around finance, benefits and debt
- Obtaining legal orders such as a non-molestation order, occupation order, or child arrangement order
- Help in reporting incidents to the police or supporting you at court
- Referring your case to the Multiagency Risk Assessment Conference (MARAC)
- Signposting to services that can help with immigration needs
- Safety planning around child contact and support at meetings relating to child protection
- Services to support emotional wellbeing, such as counselling or group work
- Services to support physical wellbeing, such as medical treatment or drug and alcohol services
To access support please call our helpline
0808 801 0882. Calls to this helpline are free from landlines and mobile phones within the UK and do not appear on itemised bills.