We need your help

We know this is a hugely challenging time for everyone especially financially.  We are seeing a dramatic increase in the number of women and families seeking our support.  If you are able to help us by making a donation please use the donate button at the top of the page or visit our amazon list to see the items we need to keep our refuges open for these families.

BWA Amazon Wishlist


Thank you for everything you do big or small, it all makes a real difference every day for families.




The COVID-19 pandemic and the measures put in place by government to safeguard people have the potential to put victims and survivors of domestic abuse at real increased risk.

Self-isolation and working from home removes them from what might be their place of safety and puts them in contact with perpetrators for extended periods of time.

For many perpetrators, isolation is a tool that they use to control, so this government guidance will put many at real risk.

We also know, that domestic abuse doesn’t always involve physical violence, but can be mental, sexual, economic, and controlling and coercive behaviour. These measures will mean that victims and survivors will have limited ways in which to contact support services at a time when they need them the most.

BWA wants everyone to know that you are not alone, our outreach services and our refuges remain open and our 24/7 Helpline continues to operate and in order to keep staff and those who use our services well:


1. Community outreach services will be delivered by phone providing support, guidance and signposting to enable people to stay safe.

2. Unfortunately we have had to close our group sessions but all of our clients are being supported on a 1 to 1 basis by phone.

3. Our refuges remain open with support for self isolation and social distancing.

4. Our helpline is open 24/7 and whilst someone may not be able to call as the perpetrator is at home we are looking at other ways we can support people through digital platforms.


All of our staff are doing everything possible to keep our services running because we know that lives depend upon them.


To contact us for support or if you are worried about someone please ring our Helpline 0118 950 4003 and leave a message with a safe time to call if we are on another call.


You can contact us via Facebook messenger or by email helpdesk@bwaid.org.uk and to ensure your safety you can let us know how to contact you and what time to contact you.


In an emergency, always be ready to call 999 if you are in danger.