We support women who are not staying in one of our refuges through an Outreach service.

Women who may not want or need to come into a refuge can meet a worker informally to discuss their situation and their options, arrange counselling, or get advice on other available services.

The Outreach workers will treat any information given as confidential and can give on-going support to women who are experiencing violence at home but do not want to come to a refuge. 

They can be contacted on the helpline 0118 950 4003 (10am-5pm weekdays, and outside these times in emergencies). 

Outreach staff run "surgeries" at community venues in Reading, Wokingham, Bracknell, South Oxfordshire and West Berkshire where women can get informal, confidential support and advice on their options. Please call the helpline for details of times and venues.

When women have moved on from a refuge we can arrange for volunteer befrienders to visit and give informal support while they settle into their new homes and lives.